Look, it's really very simple. If you want to have a website and sell things from it, you have to have terms and conditions etc on the site. It's the law.
Notes are currently asking people on Crowdcube to believe that they know how to run a consumer business but they cant manage to hit the right note when it comes to their own website. They have none of the legally required information on their site.
The standard of British entrepreneurship as displayed on Crowdcube, is pathetic.