Wednesday, 11 January 2017
Justpark continues to get appalling customer service reviews
We have mentioned this several times - Justpark's customer service stinks.
Take the month of December and up to now on Trust Pilot.
6 of these are 1 star and 1 is 3 star. The rest are 5 star. You cant go lower than 1 star but all of these sound like they would if they could.
That's over a third that think the service they received is rubbish. Surely that's not how to build a profitable company?
And the complaints are consistent - parking fines, lack of help when space not available etc etc.