Wednesday, 11 January 2017

Justpark continues to get appalling customer service reviews

We have mentioned this several times - Justpark's customer service stinks.

Take the month of December and up to now on Trust Pilot.

18 reviews.

6 of these are 1 star and 1 is 3 star. The rest are 5 star. You cant go lower than 1 star but all of these sound like they would if they could.

That's over a third that think the service they received is rubbish. Surely that's not how to build a profitable company?

And the complaints are consistent - parking fines, lack of help when space not available etc etc.

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